Privacy Policy

Dukes A&W (“Company”, “we”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Dukes A&W when you use our website https://dukesaw.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information, such as your:

Name
Email address
Phone number
Mailing address
IP address

This information is primarily collected when you submit a form, such as our Contact Form or Partner With Us Form.

Log Data

When you visit our Site, we may collect standard information your browser sends to us, including:

Your IP address
Browser type and version
Pages visited
Time and date of visit
Time spent on pages

We use Google Analytics to collect and analyze this data to improve our services.

Cookies

Our Site uses cookies to enhance your experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly without them.

Use of Information

We use the information we collect to:

Respond to inquiries
Improve the user experience
Analyze website traffic
Provide customer support
Maintain the security and integrity of our systems

Data Sharing

We do not sell, trade, or rent your personal information to third parties. In certain cases, we may share your information with trusted third-party service providers in order to operate our website, process payments, analyze traffic, and improve your overall experience. Below is a list of third-party services we currently use, along with links to their respective privacy policies.

Third-Party Services

To operate effectively and provide the best possible experience, Dukes A&W Enterprises, LLC makes use of several third-party services and tools. These services may collect data either directly or indirectly while you use our website. Below is a summary of the third-party providers we use, the nature of their involvement, and links to their respective privacy policies.

1. Google Analytics

We use Google Analytics to monitor and analyze website traffic. This service collects information such as your IP address, browser type, time spent on pages, and interactions with the website.
🔗 Google Privacy Policy

2. New Relic

New Relic is used to monitor the performance and reliability of our website. It collects technical performance data such as load times and error logs.
🔗 New Relic Privacy Policy

3. Kenect (Text Messaging Widget)

Our website features a widget powered by Kenect, which allows users to send us text messages directly. This may include personal information such as your phone number and message content.
🔗 Kenect Privacy Policy

4. Authorize.net

If you choose to pay by credit card, your payment is processed securely via Authorize.net. This service may collect your name, billing address, and credit card details to process transactions.
🔗 Authorize.net Privacy Policy

5. PayPal

For PayPal users, payments are processed through PayPal’s secure platform. PayPal may collect personal and financial information to complete transactions.
🔗 PayPal Privacy Policy

6. Smush Pro (Image Optimization) & Forminator (Forms & Surveys)

Smush Pro is used to compress and optimize images for faster website performance. Image metadata may be collected during the optimization process. We use Forminator to create forms that collect information such as your name, email address, and any other details you provide.
🔗 WPMU DEV Privacy Policy

7. Yoast SEO

Yoast SEO helps us improve search engine visibility. It does not collect personal data but may analyze website structure and usage.
🔗 Yoast Privacy Policy

8. QuadMenu / QuadMenu Pro

These plugins help us create dynamic navigation menus. They do not collect identifiable user data.
🔗 QuadLayers Privacy Policy

9. Elementor

Elementor is a design tool we use to build our site. It may process basic technical information during page load but does not collect personal user data by default.
🔗 Elementor Privacy Policy

10. Wordfence Security

To protect our website and users from unauthorized access and malicious activity, we use Wordfence. This service may collect IP addresses and attempted login data.
🔗 Wordfence Privacy Policy

11. Themify Plugins

We use Themify for page design and layout. While these tools aid in content display, they do not directly collect end-user data unless configured to do so (e.g., contact forms).
🔗 Themify Privacy Policy

12. Addify – Advanced Product Quantity

This WooCommerce extension manages product quantity rules. It generally handles store-level data and does not collect end-user information.
🔗 Addify Privacy Policy

13. OOPSpam Anti-Spam

To prevent spam through our contact forms, we use OOPSpam, which may analyze IP addresses and form content to detect abuse.
🔗 OOPSpam Privacy Policy

14. WooCommerce

WooCommerce powers our online store and may collect user information during checkout such as your name, address, email, and order details.
🔗 WooCommerce (Automattic) Privacy Policy

These service providers are obligated to use your information only as necessary to provide their services to us and in accordance with this policy. We may occasionally use additional third-party tools or plugins to improve our services. Any new services that process user data will be disclosed in this Privacy Policy as they are adopted.

User Accounts

If you create an account or log in to the Site, we collect and store the information you provide, including your login credentials. We use this information to manage access to restricted areas of the Site and ensure authorized access only.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Data Retention

Information submitted through our forms may be stored indefinitely, unless we determine it is no longer necessary for business purposes.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect information from children. If we discover we have collected personal data from a child without verified parental consent, we will delete that information as soon as possible.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the content, privacy practices, or services of any third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. Your continued use of the Site after any changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: esales@dukesaw.com
📞 Phone: (502) 961-0903

Last Updated: May 22, 2025